Terms & Services

House of Artisans India is an online retailer specializing in handcrafted products, home décor, marble handicrafts, wooden crafts, metal art, gifting items, spiritual décor, kitchen accessories, and other artisan-made products.

These Terms apply to all users of the website, including visitors, customers, vendors, merchants, affiliates, and content contributors.

House of Artisans India reserves the right to modify, update, suspend, discontinue, or replace any part of the website, products, pricing, services, promotional offers, or policies at any time without prior notice.

By using this website, you confirm that:

• You have the legal capacity to enter into a binding agreement under applicable laws.
• The information you provide is accurate, complete, and up to date.
• You agree to comply with all applicable local, national, and international laws.
• You will use this website only for lawful purposes.

House of Artisans India reserves the right to refuse service, suspend user accounts, cancel orders, or restrict access to any user found engaging in fraudulent, abusive, misleading, unlawful, or harmful activities.

House of Artisans India is committed to offering quality handcrafted products made by skilled artisans.

While every effort is made to accurately display product images, colors, sizes, descriptions, and specifications, slight variations may occur due to:

• Handcrafted manufacturing processes.
• Natural characteristics of materials.
• Screen resolution and display settings.
• Photography and lighting conditions.

These variations are normal and should not be considered manufacturing defects.

All products are subject to availability at the time an order is placed.

To place an order through our website, you must:

• Be at least 18 years of age or have the permission of a parent or legal guardian.
• Provide accurate billing and shipping information.
• Use a valid and authorized payment method.
• Maintain the confidentiality of your account credentials.

House of Artisans India shall not be responsible for losses resulting from unauthorized account access caused by customer negligence.

All prices displayed on the website are listed in Indian Rupees (INR ₹) unless otherwise specified.

Prices may change without prior notice due to promotional campaigns, seasonal offers, market conditions, supplier pricing, or operational requirements.

Payments are securely processed through trusted third-party payment gateways and may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (where available)

House of Artisans India reserves the right to decline suspicious transactions, cancel fraudulent orders, or correct pricing and technical errors by issuing refunds where applicable.

Estimated delivery times are provided for reference only and are not guaranteed.

Delivery schedules may be affected by:

• Courier partner operations.
• Weather conditions.
• Public holidays.
• Natural disasters.
• Government restrictions.
• Other events beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information. House of Artisans India shall not be responsible for delays or additional charges resulting from incorrect delivery details.

Ownership and risk of loss transfer to the customer upon successful delivery of the order.

Many of our products are handcrafted and require appropriate care to maintain their appearance and durability.

Customers are advised to:

• Handle products carefully.
• Avoid exposure to excessive moisture, direct sunlight, or harsh chemicals where applicable.
• Follow any care instructions provided with the product.
• Store products safely when not in use.

House of Artisans India shall not be liable for damage resulting from improper handling, misuse, accidents, normal wear and tear, or failure to follow recommended care instructions.

All products, services, website content, and information are provided on an "as is" and "as available" basis.

While reasonable efforts are made to ensure accuracy, House of Artisans India does not guarantee that:

• The website will always be uninterrupted or error-free.
• Product descriptions or images will always be completely accurate.
• All products will always be available.

To the fullest extent permitted by law, House of Artisans India disclaims liability for any indirect, incidental, special, or consequential damages arising from the use of this website or its products.

House of Artisans India works with independent third-party service providers for:

• Payment Processing
• Shipping and Logistics
• Website Hosting
• Analytics Services
• Marketing Services

We are not responsible for delays, interruptions, errors, or privacy practices associated with third-party services. Customers are encouraged to review the terms and privacy policies of those providers where applicable.

House of Artisans India reserves the right to modify, amend, replace, or update these Terms & Services at any time without prior notice.

Any revisions become effective immediately upon publication on this page.

Continued use of the website after such changes constitutes acceptance of the updated Terms.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

For questions regarding these Terms & Services or any legal inquiries, please contact us: